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Common Questions

Answers to the commonly asked questions

Commonly asked Questions


Are windows and doors custom made?
Yes. At Duce, we custom make every order so we create exactly what you want. Or you can design your own - our experienced on-site engineers can design almost anything. If you are feeling inspired why not design your own? Give us your idea in any form you like, and we will make it a reality.
What timbers are available?
We stock five timbers: Surian, New Guinea Rosewood, Amoora, Silky Oak or Western Cedar. You can request a particular type timber providing it is obtainable, durable and suitable. All timber is uniquely different and varies in appearance colour, grain, texture and price.
Do you offer Australian Timbers?
Jarrah and Spotted Gum can be used depending on availability at the time of order.
Do you produce aluminium windows?
No. Timber is a renewable resource and therefore sustainable. It does not require the mining of our limited precious minerals or the huge energy that is needed, to produce some of the other materials on the market today.
Where does the timber come from?
We use timber that has been sourced from managed and sustainable forests. The material for any timber product we make, is thoughtfully selected, and nurtured, to protect the well-being and future of our natural environment. The manufacturing process for producing our timber windows and doors is gentle on the environment. It does not require the mining of our limited precious minerals or the huge energy that is needed, to produce some of the other man-made materials on the market today.
Are windows & doors made in Queensland to Australian standards?
Yes, west of Brisbane. Our timber windows and timber doors are Australian made to Australian standards. Our windows and doors are certified to the Australian Glazing Standard AS1288 for your safety. It is our policy ensure our windows and doors to suit the water penetration resistance and structural requirements of Australian Standard AS2047 (on some occasions this is not always possible with unusual architectural designs). Products that have passed strict NATA testing requirements prove our high quality construction methods and weather sealing systems effectively exclude wind and rain.
How do we decide which glass to select and are windows energy efficient?
The size, orientation, glazing treatment and internal coverings of your windows all have a significant impact on the energy efficiency and comfort of your home. For a typically insulated house, the windows provide the greatest opportunity for heat gain or loss, and can account for up to 40% of energy losses. Choosing energy efficient windows is a simple way of improving the comfort of your home, while at the same time saving real money on your energy bill, reducing the green house gas emissions needed to provide that energy, and improving the re-sale value of your home. For more information on glass see our selection process / select your glass section or go to www.viridianglass.com.au
Can we have screens fitted to our windows & doors?
Yes. Most of our windows and doors can be screened. Ask about our range of systems to suit your needs.
What is the difference between a pivot and a hinged door??
Pivot doors are fast becoming a popular modern alternative to the hinged door. Pivot bearings replace conventional hinges to open up new and exciting design possibilities. With self-closing and hold open functions, these top quality pivots can handle the weight of an impressive over-sized door with ease and safety. Pivot doors are not suitable for exposed situations.
What windows are best for maximum ventilation?
Louvre and casement windows all offer good ventilation.